FAQ

How can I place my order?

You can add products to cart on our website, contact us on Facebook, Instagram or drop us a message over WhatsApp. We’ll just need your Name, Phone # and Delivery Address and one of our Customer Care Representatives will confirm your order.

How can I Pay for my order?

You can pay through COD (cash on delivery) and we also have an option for a Online bank payment on the website before opening the parcel. After paying through Bank please don’t forget to share the Bank Payment Receipt on our given email or contact number.

Can I cancel or modify my order after it has been placed?

Once an order has been placed, it enters our processing system and cannot be modified or canceled. However, if you need assistance, please contact us as soon as possible, and we will do our best to accommodate your request.

Do you deliver outside Pakistan?

No we don't deliver outside Pakistan as of now.

What are the Delivery charges?

The delivery charges is free all Across Pakistan.

How do I track my order?

You can track your order on trax.pk with the tracking id you receive in the order shipping confirmation message you receive.

When will my order be delivered?

We deliver in 5 to 7 working days.

Do you offer wholesale pricing for bulk orders?

Yes, we offer wholesale pricing for qualifying bulk orders. Please contact our wholesale team for more information and to discuss your specific needs.